Google Review Guideline

1. How Google Reviews Help You Rank

Google looks at:

  • ⭐ Number of reviews
  • 📝 Quality & detail of reviews
  • 📍 Location relevance (Kilkenny mentioned)
  • ⏱ Freshness (new reviews regularly)
  • 💬 Your replies to reviews

2. What to Ask Customers (Review Guidelines You Can Share)

You can politely guide customers on what to include without telling them what rating to give.

✅ Ask them to mention:

  • The service (house cleaning, office cleaning, deep clean, end of tenancy, etc.)
  • The location (Kilkenny, or specific area)
  • What they liked (reliability, professionalism, results)

❌ Do NOT:

  • Offer discounts or gifts for reviews
  • Ask for only 5-star reviews
  • Write reviews yourself or use fake accounts

3. Simple Review Request Template (You Can Copy & Send)

WhatsApp / SMS

Hi [Name],
Thank you for choosing our cleaning service in Kilkenny 😊
If you were happy with our work, we’d really appreciate a quick Google review.
It helps local businesses like ours a lot.
Here’s the link: [Your Google Review Link]
Thanks again!

After Job (In Person)

“If you don’t mind, a quick Google review mentioning the service and Kilkenny really helps our small business.”

4. Example of a “Perfect” Google Review (For Your Understanding)

“Excellent house cleaning service in Kilkenny. Very professional, on time, and the house was spotless. Highly recommend for anyone looking for reliable cleaners in Kilkenny.”

⚠️ Don’t send this exact text — just use it as guidance.

5. How Often to Get Reviews (Very Important)

  • Aim for 1–2 new reviews per week
  • Slow and steady is better than many at once
  • Google prefers consistent activity

6. Always Reply to Reviews (Boosts Ranking)

Reply within 24–48 hours and include keywords naturally.

Example Response

Thank you so much for your kind review! We’re delighted you were happy with our cleaning service in Kilkenny. Looking forward to helping you again.

7. Extra Google My Business Tips for Cleaning Services

  • Add photos of before/after cleaning jobs weekly
  • Keep services updated (house, office, deep cleaning)
  • Post updates once a week (offers, tips, availability)
  • Make sure your business name, address & phone are consistent everywhere

8. Optional: Printed Review Card Text

You can leave this after jobs:

Loved our cleaning service?
Please leave us a Google review and support a local Kilkenny business ❤️
Scan here 👇
[QR Code to Review Link]